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Crown
 
free
10% off
15% off
20% off

Buy More, Save More.

We don't believe in sales; we believe in rewards. Every additional item in your cart means you're getting a better deal. Consider it our way of saying “thanks."

SHIPPING & RETURN POLICY



MACK WELDON SHIPPING POLICY

Our shipping is less than your favorite coffee but just slightly more than free.

  • Orders up to $50 are $2.50 flat-rate via USPS (orders arrive within 3-7 business days).
  • Orders over $50 qualify for free expedited shipping. Orders arrive within 1-3 business days to the East Coast, 4-5 business days to the West Coast.
  • Canada: $15 flat rate via USPS. This does not include duty or brokerage fees.

Need your order super fast? Please select FedEx Next Day for $32. Orders received before 1pm EST will ship for next business day delivery.

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International Orders – we cannot currently handle international orders, however please check back in a few weeks when an option for orders over $150 USD via Paypal may be available. Shipping costs will range from $30 to $70 USD and will be limited to orders over $150 USD. All sales are final when shipping internationally.

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MACK WELDON RETURN POLICY

We want you to love your Mack Weldon product.If you are not completely satisfied, we will issue a full credit on returns processed within 30 days.

We cannot accept returns or issue refunds for underwear that has been tried on or washed. The Try On Guarantee only applies to the first pair of underwear you try on, which you can keep.

  • Step 1 – Go to your Account page and select Orders&Returns and select ‘Return Items’ to process your return.
  • Step 2 – We will issue you a pre-paid return shipping label (that’s right, it’s on us).
  • Step 3 – Return items in recycled Mack Weldon packaging (or something similar) and attach the shipping label created for you.

The fine print. . .

All returned garments must be unworn, unwashed, undamaged and in their original packaging.

We are unable to accept returns on underwear that is worn or out of the package. Of course you can't know how comfortable it is until you've tried them on. That's why we've created the Try It On Guarantee - if you're unsatisfied for any reason, we will offer a full refund on your first pair of underwear. If this is you, please specify when you submit your return request at returns@mackweldon.com. Note that refunds for Long Underwear can only be granted in the form of store credit.

Please note that refunds are applied with consideration to the Savings Meter. Just as savings are applied to your order as you add new items, savings may be removed as items are returned.

Timing

Upon receipt and inspection of your returned merchandise in our warehouse, we will issue a credit or exchange within approximately 48 hours.  Please allow for 10 business days to see returns reflected on your credit card statement.  If you have any questions, feel free to email us at returns@mackweldon.com.